ZOHO CRM SOFTWARE
Zoho CRM is a robust, cloud-based business management platform designed to cater to the needs of businesses of all sizes. Offering a comprehensive suite of tools for sales and marketing automation, as well as helpdesk, business intelligence (BI), and customer support functionalities, Zoho CRM empowers organizations to streamline their operations.
One of the standout features of Zoho CRM is its ability to enable users to respond to customers seamlessly across various channels in real-time. The AI-powered sales assistant, Zia, enhances the user experience by predicting optimal times to contact customers and scanning emails for urgency. Zia can also display crucial statistics or documents during searches, providing valuable insights for more informed decision-making.
Zoho CRM is not just a standalone solution; it promotes integration with popular third-party systems such as G Suite, WordPress, MailChimp, Evernote, and Unbounce. This flexibility allows users to enhance their CRM experience by connecting it with tools they already use and rely on. Additionally, Zoho CRM offers software development kits, empowering businesses to create custom functionalities and tailor the CRM to their specific needs.
Available through both monthly and annual subscription plans, Zoho CRM ensures flexibility in choosing the pricing model that best suits the requirements of the business. Furthermore, customer support is easily accessible through various channels, including phone, email, documentation, and online measures.
AL FAHAD IT CONSULTING is a leading Zoho CRM implementation and support provider in UAE, Saudi Arabia, and Bahrain. Our team of experts has years of experience in implementing and supporting Zoho CRM for businesses of all sizes and industries. We understand that every business is unique, and that’s why we take a tailored approach to Zoho CRM implementation and support. We work closely with our clients to understand their business requirements and customize the Zoho CRM system to meet their specific needs.
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How Zoho CRM Software Work For You?
Focus on creating and capturing opportunities, Task automation, Workflow improvement.
- Advance Selling
- Automation
- Tracking Sales Activities
- Google Apps
Zoho CRM Features
SALES FORCE AUTOMATION
- Leads.
- Contacts.
- Accounts.
- Deals.
- Tasks.
- Events.
- Call Log.
- Notes.
- CRM Views.
- Sales Forecasting.
- BCC Dropbox For Email.
- Email Insights.
- Macros.
- Multiple Currencies.
- Contextual Cus.tom Related Lists.
- Salessignals
- Custom Signals.
- Advanced Filters.
- Scoring Rules.
- Assignment Rules.
- Reminders.
- Email Parser.
- Email Association With Deals.
- Wizards.
- Multiple Pipelines.
PREDICTION & ARTIFICIAL INTELLIGENCE
- Lead Conversion Prediction.
- Deal Closure Prediction.
- Data Enrichment.
- Zia Voice.
- Zia Reminder.
- Best time to contact.
- Macro suggestion.
- Zia Intelligence for Automation.
- Prediction Builder.
- Assignment suggestion by Zia.
- Workflow suggestions by Zia.
- AI for emails.
- Recommendation engine.
- Image Validation.
SOCIAL
- Enrich Data With Twitter Profile.
- Enrich data with Facebook profile.
- Social tab.
- Automated Lead Generation from social media.
- Social interaction with leads/contacts.
- Social Lite.
TEAM COLLABORATION
- Gamescope.
- Calendar.
- Calendar sync through CalDAV.
- Calendar Booking.
- Status updates.
- Direct messages.
- Attach files to feeds.
- Follow-up rules.
- Groups for team collaboration.
- Tagging.
USER PORTAL
- Portals.
DATA ADMINISTRATION
- Data storage.
- Additional Storage per user license.
- Additional data storage.
- Import data (per batch).
- Export module data.
- Free Data backup.
- Additional Data backup.
- De-duplicate data.
- Import history.
ADD-ONS & INTEGRATIONS
- Online Meetings – Zoom, GoToMeeting, Zoho Meeting & 12 others.
- Telephony and PBX – Ring.io, Amazon Connect, Zoho PhoneBridge & 106 others.
- Team Collaboration – Slack, Teams, Zoho Cliq & 9 others.
- Office Productivity – Zapier, Trello, Zoho Flow & 26 others.
- Storage – Google Drive, Dropbox, Zoho Workdrive & 4 others.
- Analytics – Zoho Analytics, Google Analytics, dotConnect & 10 others.
- Email Marketing – Mailchimp, Zoho Campaigns & 4 others.
- Customer Service – Zendesk, Zoho Desk & 15 others.
- Finance – PayPal, Quickbooks, Pay U & 18 others.
- Business Operations – Amazon Seller Central & 15 others.
- Website visitor tracking.
PRODUCT CUSTOMIZATION
- Page Customization.
- Rename Tabs.
- Custom Fields.
- Picklist History Tracking.
- Custom Links.
- Web Tabs.
- Custom Modules.
- Custom Buttons.
- Sandbox.
- Page Layouts.
- Canvas View.
- Layout Rules.
- Validation Rules.
- Subforms.
- Translations.
- Custom List Views.
- Tab Groups.
REPORTS
- Standard reports.
- Custom reports.
- Schedule reports.
MARKETING AUTOMATION
- Email templates.
- Email opt-out.
- Mass email.
- Email relay.
- Email Authentication.
- Marketing campaigns.
- Marketing Attribution.
- Customer segmentation.
- Auto-responders.
- Zoho CRM for Google Ads.
INVENTORY MANAGEMENT
- Products.
- Price books.
- Sales quotes.
- Sales orders.
- Invoices.
- Vendors.
- Purchase orders.
DOCUMENT LIBRARY
- Folder sharing.
- Attach documents.
- File versioning.
- Reviews.
SECURITY ADMINISTRATION
- Profiles.
- Organizational hierarchy (Roles).
- Reporting Hierarchy.
- Field-level security.
- Data sharing rules.
- Groups.
- Record-level sharing.
- Data Encryption (EAR).
- Territory management.
- Audit Logs.
- Allowed IPs.
- GDPR Compliance.
INTEGRATION WITH MICROSOFT
- Plug-in for Microsoft Outlook.
- Integration with Microsoft 365.
AUTOMATION & PROCESS MANAGEMENT
- Workflow Rules.
- Approval Process
- Schedules.
- Active Blueprints.
- Webhooks per day.
- Email Notifications per day.
- Review Process.
- CommandCenter.
ANALYTICS & MEASUREMENT
- Charts.
- KPI.
- Funnels.
- Target Meter.
- Comparator.
- Cohorts.
- Quadrants.
- Anomaly Detectors (Powered by Zia).
- Standard dashboards.
- Custom dashboards.
- Webform Analytics.
- Webform A/B Testing.
- Analytics Mobile App – Analytics Studio.
- Analytics – Enhancements in Anomaly Component with notifications in Zia.
- Workflow reports.
WEB FORMS
- Web-to-lead form.
- Web-to-contact form.
- Web-to-case form.
- Notify owner.
CUSTOMER SUPPORT
- Cases.
- Solutions.
- Web-to-case form.
- Business hours.
- Case escalation rules.
FILE STORAGE
- Free storage/org.
- Free storage/user license.
- Additional file storage.
DEVELOPER TOOLS
- Mobile SDK.
- Web Apps SDK.
- Widgets.
- Connections.
- API.
- Functions.
INTEGRATION WITH G-SUITE
- Zoho CRM contextual gadget for Gmail.
- Export events to Google Calendar.
- Export to Google Tasks.
- Zoho CRM web forms for Google Sites.
- Synchronize Google Calendar.
- Synchronize Google Contact.
Full Range Of Zoho CRM Consulting
Streamline all the sales functions in a single system (Zoho CRM) to sell in a smart way. Automate tasks & get better visibility of your sales cycle with Al Fahad IT Consulting a Premium Zoho Partner in UAE, KSA and Bahrain.
We can help you with services like:
Zoho CRM Consultation
We carefully analyze your existing systems, processes, and CRM solutions and conduct a gap analysis to suggest dynamic remedies.
Zoho CRM Implementation
Our Zoho CRM Certified Consultants help enhance your business by implementing, customizing, and training your team.
Zoho CRM Data Integration
Seamlessly integrate Zoho CRM with other third-party applications and business processes in an extremely robust ecosystem.
Zoho CRM Customization
We recognize your business needs and jump-start with customized solutions to help you be where your customers are.
Zoho CRM Data Migration
Digitize and migrate massive data seamlessly in your customized Zoho CRM platform without any risk of data loss.
Zoho CRM Training
Ensure employees smooth transition and functioning on the CRM platform with our intuitive training services with Zoho consultants.
AL-FAHAD IT CONSULTING being an experienced Premium Zoho Partner in UAE, KSA and Bahrain, is committed to providing our clients with the highest level of service and support. We understand that Zoho CRM implementation and support can be challenging, but with our team of experts we can help your business maximize the benefits of Zoho CRM.
